Course: A1: Professional Skills - Italy

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Topic outline

General
- News forum
Online Learning Material
- Booking accommodation
- Part 1. Warm-up Quiz
- Part 2. Reading Quiz
- Part 3. Language Use Quiz
- Part 4. Writing Quiz
- At the reception desk
- Part 1. Warm-up Quiz
- Part 2. Video Quiz
- Part 3. Video Quiz
- Part 4. Language use Quiz
- Booking a holiday at Travel Agency
- Part 1. Warm-up Quiz
- Part 2. Reading Quiz
- Part 3. Language use Quiz
Face-to-face tasks
- Booking accomodation
- Task 1. Roleplay File
- Task 2. Writing task File
- Task 3. Probelm-solving roleplay File
- At the reception desk
- Task 1. Roleplay File
- Task 2. Roleplay File
- Task 3. Presentation File
- Booking a holiday at travel agency
- Task 1. Providing information File
- Task 2. Making comparison File
- Task 3. Persuading a client File
- Task 4. Project work 1 File
- Task 5. Project work 2 File

The project is aimed at creating and designing materials that will provide hotel staff, trainees and students a very extensive range of replies to guests’ questions and requests in 16 languages – at the hotel reception, in the hotel restaurants, cafés and bars as well as in other parts of the hotel.

Links

Contact Info

Ekonomska šola Murska Sobota
Murska Sobota, Slovenia
+386 2 521 3 416
info@ekonomska-ms.si

This project has been funded with support from the European Commission. This publication [communication] reflects the views only of the author, and the Commission cannot be held responsible for any use which may be made of the information contained therein.